Taking a Health System’s Workforce to the Next Level
jfedullo's picture
By Jenny Fedullo, Director, Learning Solutions July 11, 2021

Providence is a large, West Coast, health system with more than 120,000 employees that need training. In this Powered by Learning podcast, Darci Hall, chief learning officer, and Johnny Hamilton, senior design and innovation consultant, talk to us about innovative ways to upskill current employees to stay relevant in current positions while building competencies for future opportunities.

Show Notes:

Darci Hall and Johnny Hamilton from Providence shared many practical tips for upskilling your workforce including the following:

  • Think big and start small when trying new learning approaches and technologies.
  • Use microlearning to fill identified, individual learning gaps
  • Providing engaging learning experiences is critical to re-skilling and upskilling a workforce.
  • Targeted training helps retain employees and provides them with career growth in your organization.
  • Combine ongoing performance measurement and goal setting with adaptive learning technology to get the best results.
  • Rapidly build skills using the Push-Anchor-Pull approach. Content is pushed so workers build core knowledge, are anchored so they can practice their new skills, and pulled to apply their skills in the flow of work.

Learn more about the products mentioned in this podcast.

Fulcram Labs – Adaptive Learning Technology

Degreed – Learning Experience Platform

Qstream – Microlearning Platform

Additional valuable links:

MICROLEARNING IN THE WORKPLACE OF THE FUTURE by: Johnny Hamilton, Darci Hall, and Theresa Hamilton

• Article: Push-Anchor-Pull approach

• Article: The Future of Workplace Learning

• LinkedIn Group: The Future of Workplace Learning

About Providence:

The 120,000 caregivers (all employees) serve in 52 hospitals, 1,085 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Delivering services across seven states, Providence is committed to touching millions of more lives and enhancing the health of the American West to transform care for the next generation and beyond. Learn more at

eLearning Learning