The key to customer retention at international franchise chain Duck Donuts is more than simply providing a delicious product. It’s about baking in extraordinary customer service with every transaction. Director of Operations and Training Marissa Heath explains how team member training leads to memorable, award-winning customer service and employee retention.
At Turkey Hill Dairy, talent development is a key ingredient to creating a high-performing organization. In this Powered by Learning podcast episode, Grayce Langheine, Manager, Talent Management & Culture Development, Turkey Hill Dairy, shares how she and her team help inspire close to 1,000 workers every day.
Market-winning ideas come from people working in businesses with diverse and inclusive cultures.
For those of us in learning solutions and technology companies, we know that talented people with different perspectives make our work more engaging and influential across diverse audiences. More importantly, we understand that the learning experiences we develop can raise consciousness and create positive change.
Whether you are developing an instructor-led curriculum or an eLearning course, performance scenarios can help your audience climb Bloom’s Taxonomy to a higher level of learning. Performance scenarios challenge learners in a safe environment – your training – to cultivate their decision-making abilities. Scenarios support them in assessing situations, formulating their own perceptions, and choosing their response. The best part? You can reveal how their responses may result in different outcomes, creating a holistic learning experience.
As learning and development professionals, we are always looking for ways to connect with our audience and boost learner engagement. Animated videos with characters can help us achieve this goal.
At d’Vinci Interactive, we create learning solutions for both K-12 and adult learners. We leverage animated characters to:
• Tell stories with powerful messages
• Create emotional connections
• Foster fun, safe places to explore complicated topics
• Provide learners with a guide or host
When learning programs boost the value of a company's brands, they lead to increased sales and market share. Aligning your learning with your company's brand ensures that your training connects with your mission and supports your business goals. In this first d'Vinci podcast, hear how the makers of iconic brands including Robert Mondavi Winery, SVEDKA Vodka and Corona Beer educate internal team members and commercial partners to build brands, expand distribution, and increase sales.
Video interviews can be an effective approach to reaching your learning audience.
Here is an example of how we used interviews in an online learning experience we created.
We live in a video-driven culture. For example, today I woke up and opened the news app on my smartphone and watched several short video segments to catch me up on today’s current events. Then, after breakfast, I looked up a YouTube tutorial on how to fix my broken sink. When I finished, my daughter showed me her new smokey-eye from the make-up tutorial she watched from her favorite blogger. And later, we both relaxed by watching a new docuseries on Netflix. Every piece of content I consumed today contained a video element.
Now more than ever, creating online learning experiences can make a real difference for parents, students and teachers who are experiencing a remote classroom for the first time. Consider the following key factors to help your resource get fully utilized.
Create lesson plans and instructions
Establishing a new eLearning vendor relationship is a complicated process. How can you make sure you get the ROI you need? Two words: "Focus" and "Partner."
Let d’Vinci bring order to your learning content and technology.Contact us to start the conversation.
Let d'Vinci bring order to your learning content and technology. Contact us to start the conversation.
d’Vinci is a qualified small business with a Professional Services Schedule (PSS), contract #GS-00F-190CA. Learn more
Need to create an eLearning Request for Proposal (RFP)? We have an eLearning RFP template you can download here.
