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eLearning Learning
June 20, 2024

Enhancing Instructional Design: The Synergy of AI and Human Expertise


The integration of Artificial Intelligence (AI) into Learning and Development (L&D) has sparked a mixture of excitement and concern among professionals and clients alike. This article aims to dispel any doubts by illustrating the nuanced, irreplaceable value that expert instructional design professionals bring, and how AI-equipped L&D can elevate learning experiences by enhancing personalization, efficiency, and outcomes.

AI Through a Bloom's Lens: Novice vs. Expert Instructional Designers

Let's think about AI in terms instructional design professionals will understand, Bloom’s taxonomy. We'll assume novice instructional designers have foundational level skill and knowledge. They can remember and explain learning strategies, but do not apply all of them. So, they might utilize AI tools to generate instructional content and package it into learning activities, but their engagement with AI stops there. This approach, while efficient, only scratches the surface of what's possible. 

In stark contrast, expert instructional designers, backed by years of experience and a deep understanding of educational principles, delve deeper. They not only generate content using AI but also critically engage with it, 'Applying', 'Analyzing', 'Evaluating', and 'Creating' new engaging learning experiences that go above and beyond what they had the time or opportunity to create before AI. This is where the value lies for you: The expert's (your!) ability to engineer effective prompts, assess AI outputs for alignment with educational goals, and evaluate their real-world efficacy in learning contexts.  

Scenario Spotlight: Autism Awareness

As an example of deeper engagement with AI, I recently utilized ChatGPT to transform foundational knowledge about interactions between security guards and people on the autism spectrum into engaging educational content. The AI helped create targeted knowledge check questions and scenario-based exercises that reflect real-life situations, ensuring that security personnel are well-prepared to recognize and respond appropriately to people on the autism spectrum.

AI can be instrumental in developing interactive learning activities and simulations designed to enhance communication skills and de-escalation techniques. By integrating AI into the curriculum development process, we can streamline the creation of a dynamic and impactful training program. In this case AI contributed to the significant advancement of a specialized security training.

The Value of Human Expertise in AI-Equipped Instructional Design

Investing in expert instructional design services ensures that the learning solutions developed for your team become transformative experiences that foster real skill development and performance improvement. While AI can provide data and draft content, it lacks the ability to understand your unique organizational culture, empathize with individual learner needs, and inspire change — crucial elements that expert instructional designers bring to the table.

Conclusion: AI as a Tool, Not a Replacement

It's not just about using advanced tools; it's about going deeper to apply them wisely and effectively to achieve your specific goals. The nuanced, critical, and creative engagement that expert instructional designers bring is the key to unlocking the true potential of AI in education, ensuring that your team is not just informed but transformed.

As you ponder the future of L&D, consider how the combination of AI and human insight could revolutionize your approaches. Remember, the irreplaceable value of human expertise, when blended with AI, can lead to unparalleled learning outcomes. 

Call to Action:

Instructional design professionals who not only use AI but also enhance its output with their expertise, will help ensure that L&D initiatives are as effective, relevant, and impactful as possible. In the evolving landscape of L&D, expert instructional designers ensure that AI is not a threat but a powerful ally in developing a skilled, adaptable, and future-ready workforce.

AI isn't just a change in tools; it's a transformative shift in how we approach L&D – a shift that can shape a future where AI and human expertise combine to create a more informed, adaptable, and skilled workforce.

Related article: How AI is Transforming the Innovation Landscape in Learning and Development, by Mason Scuderi

Jenica Jones

By Jenica Jones, Lead eLearning Specialist

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