Responding to Victims of Trauma

Improving Officer Communications with Victims

d’Vinci created a course with the Keystone Crisis Intervention Team to educate officers to better assist victims of trauma. Within the eLearning course, officers are given scenarios to help them recognize the physical and mental signs of trauma and how to communicate with the victims. After the three modules, officers understand trauma, how people react to it and the effects of Post-Traumatic Stress Disorder.