News & Thinking

It’s a familiar scenario. A performance issue is identified. A course is requested. The training is built, launched, and completed. Completion rates are high. Feedback is positive. Yet, errors persist. Processes break down. Employees still struggle when it matters most.

If you’re responsible for training, it’s easy to default to what feels like the safest solution: build a course. But what if the issue isn’t the quality of your training? What if the problem is the solution itself?

Learn how instructional designers can use AI to create deeper learning, improve decision-making, and design for real-world performance.

Law enforcement training is not theoretical. The decisions officers make are shaped by uncertainty, time pressure, and real human consequences. Effective training must prepare officers to apply judgment, regulate stress responses, and make sound decisions when conditions are far from ideal.

When sales training falls short, the impact is immediate and visible. It shows up as inconsistent brand messaging, uneven execution in the field, hesitant conversations, slower ramp time, and missed opportunities at the moment that matters most. Whether you’re a seasoned L&D leader or an accidental trainer doing your best with limited time and resources, the challenge is the same: How do you create sales training that actually changes behavior?

Law enforcement training leaders and instructors are navigating a training environment shaped by staffing shortages, increased public scrutiny, evolving legal standards, and heightened expectations for accountability. Instructor-led training (ILT) remains essential, particularly for , hands-on skills, tactical communication, and leadership discussion. At the same time, relying solely on classroom delivery has become increasingly difficult to sustain across shifts, jurisdictions, and budgets.

A common question we explore with clients during the discovery phase of a new eLearning project is whether to develop the module in Articulate Storyline or Articulate Rise. Both tools have distinct strengths and limitations. Storyline offers powerful customization and advanced interactivity, while Rise enables teams to build modern, responsive, modular courses quickly. 

As organizations head into a new year, learning and development teams are facing a familiar tension: expectations are rising, timelines are shrinking, and technology—especially AI—is advancing faster than many teams can comfortably absorb. Across recent episodes of Powered by Learning, one theme consistently emerged from guests: technology works best in learning when it serves performance, not when it simply speeds up production.

This article was previously publishing on TrainingIndustry.com.

Today’s training methods must be flexible, accessible and engaging. One tool gaining traction among learning and development (L&D) professionals is the podcast, a format once reserved for entertainment and storytelling that is now transforming how organizations deliver learning.

As technology advances, expectations for inclusive digital experiences must evolve as well. At the recent Technology and the Disability Experience event that I attended, the National Organization on Disability (NOD) convened innovators, technologists, and disability advocates to explore how emerging tools can drive greater accessibility in the workplace and beyond. 

Recent onboarding statistics from the Society for Human Resource Management (SHRM) validate that organizations with formal onboarding programs experience 50% higher employee retention and a 62% increase in productivity among new hires.