More than 2,000 associates in services and operations support Edward Jones financial services branches nationwide. As a leader developing custom training and performance solutions for these associates, Susan Prichard has evaluated and implemented methods to make the instructional design process more predictable and efficient. After accurately tracking the development process for different training delivery methods, she created valuable models.
Learn more: Susan Prichard shared her learnings around instructional design efficiency in a recent article for Training Industry. You can also see the slides from her presentation with her colleague Nathan Windeknecht on the Time Estimate and Alignment approach to instructional design.