Using Training to Evolve Amtrak

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Created in 1970 to be the national passenger rail system, Amtrak today operates 300 trains each day to more than 500 destinations. In order to make the system efficient, safe and reliable, operators must be well trained to identify and solve issues that may inhibit performance. As Amtrak’s lead instructional designer, Trent Bartholomew integrates content, experiential learning and assessments to ensure operators are adapting to the system’s evolving priorities.

Trent Bartholomew is well known in the learning and development community. He recently did a presentation on Increasing Performance-Based Feedback in On-the-Job Training Programs and published an article on the benefits of Becoming a Certified Professional in Training Management.